Quality Work You Can Trust!

Bates Collision Center has been operating since 1988 serving the Galesburg and surrounding communities. Our technicians are highly trained and specialize in returning vehicles back to pre-loss condition.

OUR MISSION

To Keep Your Car on the Road

Our mission is to provide our customers with the highest quality repairs, exceptional service, and transparent pricing. We strive to make the repair process as hassle-free as possible so that our customers can get back on the road safely and with confidence. Our team of skilled technicians is dedicated to delivering outstanding workmanship and unparalleled customer satisfaction.

WHAT OUR CUSTOMERS SAY ABOUT US

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  • a man is using a tablet in a garage next to a car .

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  • hand holding paint gun painting black car parts

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  • a man is cleaning the headlight of a black car with a cloth .

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FREQUENTLY ASKED QUESTIONS

Got a question? We’re here to help.

  • What services do you offer at your collision repair shop?

    We offer a wide range of services, including cosmetic and structural vehicle repair, bumper repair, paint repair, paintless dent removal, windshield & glass replacement, and vehicle diagnostics & calibration. 

  • Do you work with insurance companies?

    Yes, we work with all major insurance companies to help streamline the repair process. 

  • How long will it take to repair my vehicle?

    The length of time it takes to repair your vehicle depends on the extent of the damage, the specific repairs needed, and parts availability. Rest assured, we will also provide repair updates while your vehicle is at our facility. 

  • How much will it cost to repair my vehicle?

    The cost of repairs depends on a variety of factors, including the extent of the damage, the parts and materials needed, and the labor required to complete the repairs. We always provide our customers with transparent pricing information. 

  • Do you offer a warranty on your repairs?

    Yes, we stand behind our work with a warranty on all workmanship for as long as you own the vehicle. Parts will carry the manufacturer’s warranty.  If you experience any issues or concerns with your repairs, simply bring your vehicle back and we'll make it right.

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CONTACT US

We’d love to hear from you. 

Send us a message using the form below and we’ll get back to you as soon as we can.